Questions
The short answers. Anything else? Ask us.
What's the $50 first clean?
Every room of your home, with baseboards, vents, fans and switches: $50 + tax. Then your plan, like $195 + tax every 2 weeks for 3 bedrooms.
What if I cancel early?
Cancel online any time. Before 3 regular cleans are paid, we charge the rest of your first clean, set at sign-up: $280 + tax for 3 bedrooms.
What's in a clean?
Kitchen, bathrooms, dusting, floors vacuumed and mopped, beds made, trash out. The first clean adds baseboards, door frames, vents, fans, switches and inside the microwave.
Why is a plan cheaper?
We clean your street on the same day, so less driving. A home cleaned every 2 weeks stays easy, so each visit is quicker.
Can I leave rooms out?
Yes. Pick the rooms for regular visits; you pay for the rooms we clean. Your first clean is always the whole house.
How do I pay?
At sign-up you pay for your first clean. After that, each charge pays for your next clean, ahead of it. Card, Apple Pay, Google Pay or Cash App Pay.
How will the charge show on my card?
Billing is under our registered business name, Scoop Friend: your card shows CONROE CLEANING CO and receipts come from Scoop Friend.
Can I skip or go away?
Text us 48 hours ahead and it comes off your next charge. Away? We hold up to 4 weeks; your day stays yours.
What if you can't get in?
We wait 15 minutes. Late changes and lockouts cost half that clean, plus tax. Your first one each year is on us.
Do I need to be home?
No. Choose someone home, a code or lockbox, or a key. We text you for any code: it never goes on this website.
Missed a spot?
Tell us within 48 hours; a photo helps. We come back and fix it free within 3 business days, or refund that clean.
Do you bring supplies?
Yes. We bring everything we use.
Who gets the Friend price?
$10 off every regular clean if you're 60 or older, a veteran, or someone we invited. Your word is enough. Not on the first clean.
Just once?
One-time cleans are by text, at the one-clean price: $330 for 3 bedrooms, plus tax.
Where do you clean?
Montgomery, Conroe, Willis, Huntsville, The Woodlands, Lake Conroe and nearby. Check your address to be sure.
